Joel
- Total activity 79
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 41
Articles
Recent activity by Joel-
Questions about your order?
We're on it! Here's the best place to get your question answered - Frequently Asked Order Questions
-
Why GOAT (i.e. - Does the world need another cooler brand?)
Let's get one thing straight—GOAT isn't just another cooler brand. We set out to not only redefine the cooler game, but to create a complete gear organization and storage system that will change th...
-
What is your exchange and return policy?
Listen, we get it. Returns can be a pain...but they don't have to be. That said, we're happy to help out with an exchange or return within 30 days of you receiving your order. To get started, ...
-
How do I wash and care for my HUB?
Right off the bat, you'll want to give your brand new GOAT HUB a good thorough wash with soap and water prior to use. This mixture will also do the trick for any regular cleaning you might do after...
-
Is shipping free?
We do! We're extremely happy to provide Free Standard shipping on the house for orders of $500 or more. For any other orders, here's how we calculate shipping: FROM TO SHIPPING COST $1 $99.9...
-
When will my order ship?
We're on it! While most orders will ship out within 2-3 business days from the date of your order being placed, we strive to ship every order out on the day that it is received. We typically ship M...
-
Question about shipping?
Easy! That answer can be found right here - Frequently Asked Shipping Questions
-
Where is GOAT based?
Even though we have team members working from across the United States - Austin, TX is our home base and where we ship all of our products from.
-
How long will my HUB keep ice?
As long as your GOAT HUB isn't spending most of the day in say, Death Valley, CA - we've found that it will keep ice for around 8-10 days in optimal conditions.
-
Where do you ship to?
Right now we ship exclusively to the lower 48, or the contiguous United States. Additionally, we're also proud to ship to APOs, FPOs, and DPOs. That said, if we don't ship to your state or country ...